INSURANCE INDUSTRY

In a complex and continually evolving regulatory environment it's vitally important to stay on top of the changes and to look for efficiencies that will cut costs and produce a higher return on investment. Microdynamics can help.

Save Money on Mailing
Insurance companies provide their customers with many different kinds of documents, from policies to insurance cards and checks. At Microdynamics, our in house programmers and specialized equipment can help you household more of your transactional documents. That means you can make each mailing a custom-tailored operation that bundles several documents (policies, identification cards, privacy statements) into a single mailing.

Transpromotional Marketing
Whether it's television, the Internet or a poster painted on a city bus, your customers are deluged with marketing messages on a daily basis. It's not easy to get your own message heard. But your transactional documents present a unique opportunity to sell additional products to a customer base that already knows and trusts you.

As a leader in variable data technology, Microdynamics can help you add promotional and marketing messages to your existing communications. We'll show you how to capture a new marketing opportunity with every mailing contact, and we’ll create custom solutions that make it easy to update your documents as quickly and as often as is necessary.

eServices
In a digital world, more customers demand electronic services, and providing the right eServices increases customer satisfaction while reducing your operating costs. Microdynamics' customized solutions blend with your existing web site to create a secure, seamless, user-friendly interface. Whether your needs call for electronic presentment and payment, or job and mail tracking, Microdynamics offers a full range of electronic solutions to meet your organization’s needs.

Customer Service
Microdynamics can empower your customer service staff with the latest tools to solve problems and handle client inquiries. With electronic document viewing and archiving, and the ability to mail, auto-fax or email documents straight from customer service, you'll increase customer satisfaction and cut costs. You can also empower the policyholders themselves (and cut down on customer service costs) by providing secured access to policyholder documents.

Regulatory Compliance
Microdynamics has the experience to support your industry. With SAS70 and PCI compliance, our processes, controls, and systems are structured to include the best practices and technology available. Microdynamics brings the expertise, commitment to quality, and knowledge of regulatory compliance that makes us the ideal partner for outsourcing your customer communications.