UTILITIES INDUSTRY

A utility bill should be easy to read, understand and pay. Microdynamics will help you to create documents that meet those standards while satisfying regulatory requirements and minimizing postal costs. We'll work with you to create customized, turnkey solutions, and to ensure that your communications with your customers are secure, precise and on time.

Save Money on Mailing
When people move, they don't always remember to tell you where they've gone, and about 40 million Americans change their addresses every year. Microdynamics can help you stay in touch, save postage and materials, and cut turnaround times.

• When nearly 80% of your mailing expense comes from postage, you need a mailer with the expertise and services to help you control this expense. As a USPS-certified Plant-Load mailer with full service presort capabilities, Microdynamics can ensure that you receive the lowest possible postal costs for each mailing.
• Our utilization of Full Service Intelligent Mail Barcodes (IMb) will reduce postal expense, automate address change services, and allow you to track both outbound and return mail.
• We'll help you keep your mailing list up-to-date through synchronization with the USPS National Change of Address database (NCOA^Link). Every mailing uses the most accurate and complete address data available.

Transpromotional Marketing
Transactional documents present a unique opportunity to sell additional products to your customer base. As a leader in variable data technology, Microdynamics can help you add promotional and marketing messages to your existing communications.

With selective insertion, for example, Microdynamics can print and insert messages targeted to specific customers on your address list, like new homeowners or renters. And your advertising partners know that transactional documents are almost always opened, so you're positioned to offer them a very valuable service.

Customer Service
Empower your customer service team with the latest tools to solve problems and handle client inquiries by using Microdynamics’ electronic statement viewing and archiving, and the ability to auto-fax or email documents directly from the customer service workstation.

eServices
In a digital world, more customers demand electronic services, and providing the right eServices increases customer satisfaction while reducing your operating costs. Microdynamics' customized solutions blend with your existing web site to create a secure, seamless, user-friendly interface. Whether your needs call for electronic presentment and payment, or job and mail tracking, Microdynamics offers a full range of electronic solutions to meet your organization’s needs.

Regulatory Compliance
Microdynamics has the experience to support your industry. With SAS70 and PCI compliance, our processes, controls, and systems are structured to include the best practices and technology available.