"The MDG Story"

In the current economic environment, many organizations are focusing capital investments on their core competencies, and are reluctant to make peripheral investments in expensive printers and inserting equipment. This and continued government expansion of regulatory compliance requirements has fostered renewed emphasis on outsourcing non-core functions to 3rd-party service providers such as Microdynamics.

As a leader in the transactional mailing industry, MDG recognizes the importance of disaster recovery and business continuity. With completion of major acquisitions and through ongoing strategic investments, we have developed the capacity and redundancy across multiple facilities to offer potential clients print and mail disaster recovery services.

Today, Microdynamics is in a position to offer full print and mail disaster recovery services as well as SLA relief when a client’s volumes exceed its internal capacity . We currently support companies in a variety of industries and help with off-loading high volumes at peak times such as month and quarter-end. Our facilities can comfortably produce over 30 million statements per month allowing us to meet almost any client monthly requirement. We have implemented extensive physical and logical security along with environmental and process controls that meet the industry’s most important compliance requirements and certifications. With over 35 years of transactional print and mail experience, Microdynamics can tailor its solutions to meet your business needs.

Facilities:

Microdynamics Group

1500 Shore Road, Naperville, IL 60563-8765

1400 Shore Road, Naperville, IL 60563-8765

7650 North 81st Street, Milwaukee, WI 532223-3836

ProSORT Services

1560 Frontenac Road, Naperville, Il 60563-1085

Testing:

Annual Testing

One of the most important aspects of a complete disaster recovery plan is testing. The industry standard is to perform DR testing at least annually. This process is critical to a successfull recovery.

Proof of Concept (POC)

Ensure your critical applications can be completed to your satisfaction prior to signing an agreement.

Service Level Agreement (SLA) Relief

When volumes peak, or a piece of equipment goes down and meeting your SLA is in jeopardy, send your overflow to MDG and let the experts meet your mail dates for you. This process also acts as a DR “test” and shows internal auditors how your plan works!

Security & Compliance:

Microdynamics recognizes and appreciates the trust you place in us to process your work and we take that responsibility very seriously. We continue to do our best to ensure that our processes, controls, and standards provide the highest level of secured transaction mail services and produce the expected results. The Company has implemented extensive security measures, and continues to invest in process and technology improvements to ensure the integrity and security of client data and transaction mail. For more information please click icon below.

Communications:

Discuss communication options, ability to receive any data, formats. Also, how data is received in Naperville and distributed to necessary facilities. How are the buildings linked?

Equipment Capabilities

Microdynamics delivers tens of millions of high-quality documents every month using the latest high-volume print engines, producing everything from traditional monochrome output to documents with full-color variable data. Each printing facility is networked to ensure a smooth and accurate job flow. For more information please click icon below.

ProSORT:

Request Information:

Steve Giordano, National Director, (267) 443.0293

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